HTM is the largest independent property management company in Niseko and employs staff in a wide range of front office and back office roles. We combine hard work with great fun to give our staff a unique experience and lifestyle, unlike anywhere else in the world.

Skye Niseko Overnight Front Desk Staff

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Niseko Resort is a thriving international alpine destination, famous worldwide for its snow, food and jet-set clientele.

This role is an amazing opportunity to grow your skills and experience, with days off spent making the most of the resort.

Our purpose is to make an ongoing contribution to the Niseko resort, our staff, our customers and the community. We value professionalism and honesty in everything we do and all who we work with. If you want to be part of a hardworking dynamic team in this special part of the world then we would love to hear from you.

Job Description

Main responsibilities include but are not limited to the following:

  • Handle check ins and check outs.
  • Handle cash, credit card and other daily transactions.
  • Review folios to make sure the guest account charges are correct.
  • Review arrivals for room assignments, and prepare for guest requests.
  • Reconcile the daily transactions.
  • Roll over the date in Property Management System.
  • Prepare necessary daily reports.
  • Assist any kind of enquiries from the guests.
  • Answer phone calls, in house calls and outside calls.
  • Respond to emails.
  • Handle emergency situations.

Knowledge and Skill Requirements

  • Bilingual (minimum intermediate Japanese and basic English)
  • Previous hospitality experience
  • Passionate about hospitality and service
  • Professional attitude
  • Excellent communication skills
  • Team player
  • Driving licence holder is a plus.

Employment Package Details

Employment Period: year round

Contract Value: ¥2,600,000 to ¥3,000,000. Late night work allowance of 25% between 22:00-05:00.

Location: Niseko, Hokkaido, Japan　(Skye Niseko and Ki Niseko)

Working Hours: average 40 hours per week

  • 8 hours per day (+1 hour break)
  • 10 days annual leave after 6 months of joining the company

Benefits include;

  • Health, Social, and Employment Insurance
  • Free all-mountain lift pass or ¥100,000
  • Visa sponsorship
  • Staff accommodation available
  • Language and work relevant training subsidy programs
  • Staff benefits on HTM services and businesses

Note: Please include a photograph of yourself with your resume

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Staff Testimonials

"I have done previous seasons at Perisher, Australia, and Niseko, Japan (with Niseko Central). I love working with people from around the world at HTM and GoSnow!"

Tara, Canada – Snowsports Instructor (GoSnow)

"Niseko Central gave me the opportunity to snowboard lots in an incredible location, whilst working alongside a great team from all over the world! It is a good way to experience some of the Japanese culture, but still live the seasonaire lifestyle."

Joey, UK – Guest Services Supervisor (Niseko Central)

"The opportunity to host guests from around the world at the best location in one of the world's best ski towns is one I would recommend to any internationally-minded, service-oriented person looking to work in hospitality. "

Hunter, USA – Night Auditor (Ki Niseko)

"My colleagues are a joy to be around, and management are friendly and approachable."

Nam, Australia – Concierge (Ki Niseko)

"In 3 winters with Niseko Central, I have seen operations from being an intern in my first year to a duty manager now (in my third). As with all jobs there are the expected challenges but in all 3 seasons I can honestly say I have been part of fantastic teams that have made the job as much fun as it is getting the work experience."

Ryan, Malaysia – Duty Manager (Niseko Central)

"I've found the whole team fantastic to work with and have been absolutely loving the number of opportunities to snowboard."

Jonathan, Australia – Guest Host (Niseko Central)

"Loved it! Such an awesome fun team atmosphere. Very spoilt for my first season!"

Fred, UK – Ski Instructor (GoSnow)