HTM is the largest independent property management company in Niseko and employs staff in a wide range of front office and back office roles. We combine hard work with great fun to give our staff a unique experience and lifestyle, unlike anywhere else in the world.

Ki Niseko Overnight Front Desk Receptionist

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Niseko Resort is a thriving international alpine destination, famous worldwide for its snow, food and jet-set clientele.

This role is an amazing opportunity to grow your skills and experience, with days off spent making the most of the resort.

Our purpose is to make an ongoing contribution to the Niseko resort, our staff, our customers and the community. We value professionalism and honesty in everything we do and everyone we work with. If you want to be part of a hardworking dynamic team in this special part of the world then we would love to hear from you.

Job Description

Main responsibilities would include but are not limited to the followings.

  • Handle check in and check out.
  • Handle cash and credit card transactions.
  • Review departures to make sure the guest account charges are correct.
  • Review arrivals and control the room assignments, and prepare for guest requests.
  • Reconcile the daily transactions.
  • Roll over the date in Property Management System.
  • Prepare necessary daily reports.
  • Assist any kind of inquires from the guests.
  • Answer phone calls, in house calls and outside calls.
  • Respond to emails.
  • Handle emergency situations.

Knowledge and Skill Requirements

  • Bilingual (minimum intermediate Japanese and intermediate English)
  • Previous hospitality experience
  • Passionate about hospitality and service
  • Professional attitude
  • Excellent communication skills
  • Team player
  • Drivers licence holder is a plus

Employment Package Details

Employment Status: Ongoing contract with visa sponsorship available

Contract Value: ¥2,600,000 to ¥3,000,000

+25% late night allowance between 10pm and 5am

Location: Niseko, Hokkaido, Japan

Working Hours: average 40 hours per week

  • 8 hours per day, 5 day per week
  • 10 days annual leave after 6 months of joining the company

Benefits include:

  • All Mountain lift pass or 100,000 yen bonus in winter
  • Health, social and employment insurance
  • Public holidays
  • Flexi-time system with paid overtime
  • Staff accommodation available for rent
  • Access to language and work relevant training subsidy
  • Free ski or snowboard lessons (availability dependent)

Note: Please include a photograph of yourself with your resume

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Think you have a lot to offer but don't see the perfect role above?
We'd still love to hear from you. Send us an email at [email protected]

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