Start Date: October 2025

The role:

Working with the Staff Accommodation Supervisor, Staff Accommodation Assistants help with the set-up, snow clearing and maintenance of staff accommodation for our international team, and each Assistant will also hold the position of House Manager for one of our larger dorm-style accommodations.

Staff Accommodation Assistant Duties

• Assist with the pre-season set-up of accommodation.
• Conduct regular snow clearing at all staff accommodations and for staff accommodation vehicles.
• Deliver supplies across accommodations.
• Inspect maintenance issues and liaise with relevant people to repair them as per guidelines.
• Respond to call-outs and undertake simple maintenance tasks.
• Perform daily inspections of properties, rubbish stations, and shuttle stops.
• Assist with admin office tasks such as managing emails and Asana.
• Suggest accommodation improvements to enhance facilities.
• Promote a positive atmosphere within the accommodations.

House Manager Duties

• Introduce residents to the accommodation and fellow tenants.
• Help tenants learn and follow their duties such as ensuring correct garbage disposal and participation in cleaning.
• Organise house meetings and pass on messages from Staff Accommodation.
• Create, participate in, and enforce a cleaning roster.
• Oversee parking facilities and ensure unregistered cars are reported.
• Act as a role model for the household.
• Manage noise control and enforce curfews.
• Ensure there are no overnight guests in the accommodation.
• Resolve small issues and disagreements within the house.
• Enforce check-out and inspection procedures

• A Japanese drivers licence or International Drivers Permit.
• Willingness to work and see the job done right, no matter the situation.
• Strong organisational skills to organise self and others.
• Strong interpersonal and communications skills, especially with international staff.
• Comfortable managing minor household issues and ensuring peace in the home.
• Ability to work autonomously and look for ways for things to be improved.
• A desire to see your fellow staff have a great time in Niseko!
• Enjoy a varied workday - able to work inside an office but also work outside doing manual task such as snow clearing, cleaning of buildings and moving of furniture.

Pay Rate

• ¥1,550 - ¥1,800 per hour
• 25% overtime rate for hours worked above prescribed working hours for the month
• 25% late night work rate for work between 10pm and 5am.

Employment Period

• October 2025 - April 2026
• Fully paid training at the start of the season.

Hours

• Generally 5 days per week, around 40 hours per week.

Lift Passes

• A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
• If you do not need a pass, you will be offered a bonus payment of ¥45,000.

Travel Support Bonus

• ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.

Subsidised Accommodation and Staff Shuttle

• Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
• For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.

Free Ski & Snowboard Lessons

• Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

• Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Future opportunities in Niseko with the company

• For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.

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